I don’t normally give out five star reviews but Gabriel and Handy Cars deserve it! The turn around time after finding out your car is a total loss is short and hectic! Gabriel was patient with me as I weighed various pros of many cars! He was definitely a trooper going on various test drives and answering any and all of my questions! The only thing I wish was a little different is the space he is provided to meet with clients. Hopefully he will get a desk or a larger table soon to make comparing paperwork side by side easier! Thanks again to Gabriel for all his hard work in helping me find a new car!

This is my second experience buying from Handy’s, first with the downtown location. Very pleasant trade-in and buying experience with Chris Carey. The process took a little less than an hour, which was a third of the time it took to buy from Shearer VW. The windshield had a small crack, which they were waiting on. We still took the vehicle home and they made sure to follow up and pay for the replacement once the part came in.

Excellent service from Zach! Thank you

Thank you Chris Carey and Handy's downtown for a pleasant, buying experience. Chris allowed the quality of the vehicle I was interested in, combined with Handy's strong reputation, to guide my decision to purchase a car that day—completely free of high-pressure sales tactics. I have had my VW Alltrack for 6 months now and I couldn't be more pleased.

Zach and Sam were so helpful in getting me my new SUV!!!!

I recently bought a 2016 Toyota Tacoma from Handy’s Downtown, and I couldn't be happier with my experience! Matt made the entire process easy and stress-free. He was extremely helpful, answering all my questions even weeks after the purchase. He also went above and beyond by staying late to ensure everything was completed, so I could drive off with my new truck. The whole experience was smooth and efficient, and I highly recommend Matt if you're in the market for a new vehicle!"

Great buying experience; very fast and streamlined process focused on the customer from beginning to end. Chris Carey was exceptional at facilitating my purchase. This will be my first stop in the future when looking for another new or used vehicle. Thanks again!

Thank you to Zach for helping myself and my boyfriend try and find what best suits him. Zach was very kind and we especially appreciated how he allowed us to evaluate and talk privately about the truck. He gave us plenty of space and time to think without adding pressure. He was very honest and helpful. Much different than any other car salesman I have seen before. We need more Zach's!

Giving a big thank you to Matt McMahon for helping me purchase my chevy malibu. Matt was very easy going and was pleasant to talk with. Overall, I had a good experience and I'm happy with my new car.

I recently purchased a truck from Handys Downtown in St. Albans and couldn’t be happier with the experience. My sales associate, Matthew McMahon, truly went above and beyond to ensure I got the best deal. He took the time to help me weigh out my options and work around my hectic schedule, even taking extra pictures to highlight the features I cared about. The dealership offered an excellent trade-in value for my old truck, and thanks to Matt’s guidance and flexibility, I secured a deal that felt like a true win for everyone involved. My new truck is clean, comes with a fresh inspection sticker, and meets all my needs. I highly recommend Handys Downtown—especially if you get to work with Matthew McMahon.

Zach Sanders was incredibly helpful and friendly and made a potentially stressful experience actually enjoyable. Thank you so much for helping my family find our next vehicle!

Our salesman, Matt, was super helpful!! I'm really happy with my new car and Matt really went out of his way to help me through the whole process of buying a car

Zach was extremely helpful in my car buying experience, following up with me and answering my questions. Handy isn’t my favorite dealer that for sure but their sales staff (Samantha and Zach) were amazing to work with.

Matt was soooo helpful. There wasn’t one question he couldn’t answer. If he didn’t know the answer he found the answer and called. Lots of texts and phone calls between us. He responded quickly even on his day off! I highly recommend Matt and Handy in the downtown location. Google Handy Toyota downtown to find him, or stop in at downtown St Albans, Vermont. BTW…I’m from NY and they handled everything for me.

Thank you Chris Carey for all your help

I don't generally give anyone a perfect score and this one may be premature (I've only had the truck for a week..) but as much as I'd love to find something to complain about, I can't. I looked at trucks for the better part of a year and narrowed My search down to 4 (2 at a dealer in NY, one at a dealer in Burlington and one at Handy's) I did most of My communicating by email and got the most attention from Chris at Handy's. I made My wishes clear and He was very accommodating and put up with a lot of hemming and hawing from Me. We got close on that vehicle but I was on a tight budget so He sent Me a link on another that would be in My price range. It wasn't exactly what I wanted but it was close enough to go take a look at. In hindsight, it's entirely possible that He knew once He got Me there, I'd buy that first one, specially after taking the second one for a ride. To this I say, bravo! It worked like a charm and I drove home in My first pick that afternoon! (It did involve a further dip into the cookie jar but...) I had one minor issue on My drive back to the Islands, the TPMS light came on. I contacted Chris and He set Me up with the service folks tout suite and they took care of the problem and then some... I spent a fair amount of time waiting for paperwork and sitting in the service area and in that time I heard a lot of banter among the various employees. The chemistry between them was really good and positive, the people seemed genuinely happy to be there, that's important!! I've been in the sales and service business for 43 years and I can smell a rat from 100 paces, that being said, these folks are either really nice to deal with or the best cast of bull@#!*ers I've ever seen. I'll keep Ya posted on the latter after some time goes by. For the time being, I stand by My first impression, Great place to buy a vehicle and likely a pretty decent place to get it fixed as well... Stay tuned, if I find that something to complain about, You can bet your backsides, I will.

Thanks to Jason at Handy’s Downtown service department for great service. Got are truck in and out nice a fast